1. Scope
This policy explains how Milefolk handles personal information when you create an account, build a profile, discover or create activities, plan trips, use chat, purchase a subscription or contact support.
2. Information you provide
- Account information: user identifier, email address and authentication-provider details needed to sign you in.
- Profile information: first name, gender, confirmation that you meet the 18+ requirement, home country, current city, travel style, interests, biography, optional Instagram handle and profile photo. Milefolk uses a birthday during onboarding to check age eligibility but does not retain the exact birth date in the profile.
- Community content: activities, trips, group participation, chat messages, photos, preferences, reports and other content you choose to submit.
- Support information: your email, message and any files or diagnostic details you voluntarily send.
3. Device and service information
- Location: with permission, your device location is used to centre the map and show activities near you. It is not published as a live location on your profile.
- Notifications: a device notification token and preferences may be processed to deliver requested notifications.
- Purchases: Apple provides subscription status and transaction identifiers needed to unlock and manage paid features. Milefolk does not receive your full payment card number.
- Security data: authentication, device, network and error information may be processed to keep the service secure and reliable.
4. How information is used
Information is used to create and secure accounts, show profiles and relevant activities, provide trips and chat, deliver notifications, manage subscriptions, respond to support, moderate content, prevent abuse and maintain the service. We do not use personal information for third-party behavioural advertising.
5. When information is shared
Profile and community content is shown to other users according to the feature and privacy settings you choose. Necessary information is also processed by service providers that help operate Milefolk, including Supabase for authentication, database, storage and realtime features; Apple or Google when you choose their sign-in service; Apple for App Store purchases and notifications; and mapping infrastructure used to display maps. These providers process information only for their service role and under their own applicable terms.
Information may also be disclosed when required by law, to protect users or the service, or as part of a business transfer subject to appropriate safeguards.
6. Retention and account deletion
Account and community information is retained while your account is active and as needed to provide the service. You can initiate deletion under Profile → Settings → Delete account. Account data is then deleted or anonymised unless limited retention is required for security, fraud prevention, dispute resolution or legal obligations. Backup copies may remain for a limited period before routine deletion.
7. Your choices
You can edit profile information and message privacy inside the app, leave groups, delete content where the feature permits, revoke location or notification access in iOS Settings, and delete your account. You may also request access, correction or deletion by contacting support. Depending on your location, additional data-protection rights may apply.
8. Safety, security and age
Milefolk uses reasonable technical and organisational safeguards, but no online service can guarantee absolute security. Do not share sensitive information in public profiles or chats. Milefolk requires users to be at least 18 years old and is not directed to children.
9. International processing and changes
Service providers may process information in countries other than your own, subject to contractual and legal safeguards where required. We may update this policy as Milefolk changes. Material changes will be reflected by a new effective date and, when appropriate, notice in the app.
10. Contact
For privacy questions, rights requests or account deletion assistance, email info@scandinaviarest.com. Use “Milefolk privacy” in the subject and contact us from the email associated with the account when possible.