We are here to help

Questions deserve
clear answers.

Whether you are choosing your first weighted blanket or checking an existing order, our support team will help you find the next step.

Email support

Talk to our team

Send us your question and include your order number if it concerns an existing purchase.

We normally reply within 1–2 business days.

Before you write

Where can I track my order?

Your tracking link is sent by email when the parcel leaves the warehouse.

How do returns work?

Read our delivery and returns guide for the current steps and conditions.

Can you help me choose a weight?

Yes. Use the weight guide as a starting point, or email us with your body weight and comfort preferences.